On episode 59 of The Edge of Innovation, we’re talking with Adriel Desautels, founder and CEO of Netragard, about hacking and cybersecurity!

Hacking the Future of Business!
On episode 59 of The Edge of Innovation, we’re talking with Adriel Desautels, founder and CEO of Netragard, about hacking and cybersecurity!
On episode 58 of The Edge of Innovation, we are exploring Christianity and who God is with Pastor Paul Buckley of King of Grace Church.
On episode 57 of The Edge of Innovation, we are exploring Christianity with Pastor Paul Buckley of King of Grace Church.
On episode 56 of The Edge of Innovation, we are talking with Pastor Paul Buckley of King of Grace Church in Haverhill, Massachusetts.
The King Of Grace Church Website
Follow Paul Buckley on Twitter
Follow King of Grace Church on Facebook
Listen to Paul Buckley’s recent sermons
Link to SaviorLabs’ Free Assessment
What Is a Church?
A Faith Community
An Engineer Becomes a Pastor
Planting a Church
What Do People Look for in a Church?
A Christian Worldview
What is Christianity?
What is Sin?
Knowing Right from Wrong
Paul P: Hello, everyone. I’m Paul Parisi, and today I’m here with Paul Buckley who is a lead pastor at King of Grace Church in Haverhill, Massachusetts. Welcome, Paul.
Paul B: Thanks. Great to be here.
Paul P: Good to have you. As we’ve talked about the Edge of Innovation, we talk about a lot of eclectic, different things and we really want to focus on the people as opposed to what they’re specifically doing technically. We’re a technical company, Savior Labs, but all of this technology is built to do something. And we’re not really focusing on the technology here. We’re talking about what we’re doing and what we’re hoping to accomplish.
So, I guess, King of Grace is a church, it’s that fourth word. It says King of Grace Church.
Paul B: Yeah, we’re a church.
Paul P: So what does that mean? I mean, there’s a lot of churches on a lot of corners. We’re in New England. It seems like they’re everywhere. Is it just an ordinary church? Is there something ordinary about church? Tell me about what a church is?
Paul B: Yeah, good question. That’s a word we use, and I think we don’t necessarily think about what it means. Really, it’s a community of people who are committed to faith, to their Christian faith, and they’re committed to one another in living together, walking out that faith, and serving the community. In some ways, a church should be a community within a community. So churches are all around us. They’re in multiple communities. But really, the historic idea, the biblical idea of a church is it’s really a faith community. It’s a faith community that lives within a community to be an influence for good on that broader community as well.
Paul P.: Okay. So you’ve used this word faith a couple of times. I don’t want to get too far afield here. But what is faith? Is it a wish, a hope? I’m not sure. What is faith? Give me a high-level understanding of it.
Paul B: Yeah, well, there would be two aspects of faith when the word faith is used. It can be, you know, what you believe — the particular things you believe are true. It also is a body of belief as well. So when I say a faith community, I mean it is a community of people that believe something, but it’s really it’s a community defined by a body of belief. It’s a worldview really. I would argue that we all have faith. We all have a faith. We all have a worldview, and that influences who we are, how we interact, what we do with our lives.
So a church is a faith community. It’s a community defined by a body of belief, a particular worldview.
Paul P: Okay. So now we’re talking about…you’ve mentioned churches and faith, and so there’s lots of different churches out there. There’s like the Catholic Church, Mormons, Buddhist churches, Jewish churches, you know. What do those differentiations and how do they… I’m not asking for a sort of detailed analysis of every faith that’s out there, but how do you, at a high level, from a social point of view, talk about those?
Paul B: Yeah. Good question. The word church is usually used in the Christian context. So if you’re speaking of Jewish churches, rough equivalence of a church, it would be a temple, a temple community. Other as well — Buddhist temple and so forth.
So when we say church, there’s an implication there that we’re speaking of a Christian-faith community. And certainly we can look in society, and we see all sorts of faith communities and they may call themselves churches or associations, temple communities, so forth.
Paul P: Why isn’t it called a club?
Paul B: Good, good question. Yeah, well, a club would be different. Generally speaking, a club is an association of people who have a common interest, and they usually limit their activities to those particular interests. So, they’re generally narrower interests in a club. So a tennis club. What do you do there? Well, you play tennis. So generally, that’s how we use “club.” A church, faith community really is more holistic. That body of belief that we hold together is not a very narrow interest. It’s a very broad worldview, and there are commitments. There are lifestyles that follow from that worldview. So it would be much broader. And that’s why we wouldn’t want to use the word club because that would imply that somehow it’s maybe more casual and narrower in scope and so forth.
Paul P: Okay. Well I’ve got a bunch more questions on that, but we are too far afield. So you’re Paul Buckley. Now I know that you have a Ph.D. So did you go to divinity school?
Paul B: No, I didn’t. I went to Johns Hopkins, which, actually, Johns Hopkins has a divinity school there, but I didn’t get my Ph.D. in divinity.
Paul P: So what was it? What was it in?
Paul B: In science. A Ph.D. in material science.
Paul P: So that doesn’t sound conventional. I mean, I imagine most people who are — I guess I’ll use the term — clergy. I guess you could be a monk or a priest or a pastor or a lot of different terms for that. Most of them don’t get there by going to school for material sciences. Is that true?
Paul B: At least not immediately.
Paul P: Yeah.
Paul B: True. Yeah. I didn’t get my Ph.D. merely to be a pastor. Certainly it has implications. I think it has a lot of implications in pastoring. But I was a research engineer for 14 years for the government and loved what I did, loved my work. And I did a lot of work that made a Ph.D. really important and really helpful.
Paul P: Okay. What could have happened that said, “Okay. I’m going to take this” — I don’t know — “lucrative career” — an engineer — “and go into this other business or career becoming a pastor”?
Paul B: Yeah. Sometimes I ask myself that question. It was a process, and it was a long process in some ways. Though I have to say, from very early on, I had an interest in Christian leadership and trust in a sense of call, obligation that I think, was more than just my bright idea to serve in that capacity, though I always thought of it as really being a lay leader of some sort. That’s what my personal preference, in some ways, would be.
Paul P: Okay. And by lay leader, what do you mean?
Paul B: Yeah. I mean by that someone who’s not full-time, you know, ordained clergy or really not ordained is what we mean when we say “lay.” So not being an ordained pastor, not being full-time. And so my expectation was just to serve in a capacity where, you know, I was a leader in the church, not necessarily a pastoral leader.
Paul P: Okay. But something must have… I mean, that’s a pretty radical departure from saying, “I’m going to be an engineer working in a job” — you were in a career — to saying, “I’m going to throw that all away.”
Paul B: Yeah. Well, it felt like that at times, and certainly when I told my dad initially, he thought that. Yeah. Good question. Again, it was a process. And so my desire to serve led me to serve in multiple capacities. And as I did that over time, I found myself being fairly effective in pastoral-type roles.
Paul P: Interesting.
Paul B: And it wasn’t necessarily planning to do that. At times I was, and, you know, toyed with the idea. But by the time the opportunity opened up, at that point in my life, I wasn’t planning on it. And I was, to a degree, effective in that role. And that wasn’t just me. It was those that I helped, those that I served, those that were over me — my pastors. Basically, there was a choir of folks saying we see a pastor here. And, I was probably the last guy to say, I guess you’re right. But it became pretty obvious, and I had to make a decision. I had to make a decision what the best stewardship of my gifts in my life would look like. And I would love, and still would love, to be in science. But you can’t really do both, at least the particulars that I chose.
So as I thought through that, I thought through what is responsible, and really, behind all that, a sense of what is God doing, you know, when I look at how I’m being used, and I look at the opportunities; I look at the needs; when I pray, when I talk to others, so forth and so on. You know, what do I think God wants me to do? Where’s my purpose? And not that it was some sort of lesser purpose to do science — I would have loved to continue — but there was a strong sense, well, I think this is what I ought to do. I think I do, in a sense, add value, a particular value, in this role. And so that’s kind of what led me to become a pastor and to become a church-planting pastor.
Paul B: Okay. Now wait a minute. So you became a pastor, but then you said…what’s this church planting? I mean, there’s lots of churches everywhere. Explain what you mean by church planting.
Paul B: Yeah. A church plant is really a church, a new church, that’s started. Every church that exists, at some point, was a church plant. In the West, we’re kind of used to established churches. So we don’t think in terms of church plants because they were planted a long time ago. But they were planted. So the history of Christianity is a history of church planting. Jesus gave his followers this commission. He told me to go out and make disciples and affect the whole world. And really, the pattern in scripture and the pattern in Christian history is through churches, through local faith communities being started in areas growing and becoming more like Christ in their belief and practice and then being a positive influence in the community where they are.
Paul P: So you decided to — I imagine with other people’s encouragement — plant a church. And where did you do that? Is that in Haverhill where you are now?
Paul B: The church in Haverhill is the one we planted. Originally, we were in Methuen. So we were, at the time before we started the church, before we planted — and we did this with a team. It wasn’t just us, my wife and I. It was a whole team. Before that, we were in Maryland, though we’re from the Boston area. My wife is from Haverhill actually. We were in Maryland, and then we were in the Philly area. And so, from there, we came up and started the church, and as we worked with an organization, our denomination, and others as well, we made a decision to start something in the Merrimack Valley. And so originally, we thought Methuen would be a good place, and it was in many ways. We picked Methuen, and grew.
And over time we were kind of drawing people from a regional area, a fairly broad region, and we are to some degree still doing that. But we started to realize we were going to be more effective if we concentrate on a particular city of town, not to the exclusion of anything else, but to major on a particular city or town. And through a number of circumstances — one being that a wonderful building opened up in Haverhill, others being that everything we were doing in Haverhill was very successful, very well received. And also that, of any particular town, Haverhill was the most common one where people lived in our church. So all that kind of led us to locate in Haverhill in 2009.
Paul P: And so now, I imagine people come to church and go from church. It’s something to do on Sunday, I guess. But what do you think people — families, individuals — are looking for? Why are they going to churches? I mean, we have so many different social opportunities now. Not that that’s too different. I mean, you know, years ago we had the Elks Club and the, whatever, the Square Dancing Club and all those different clubs. Is, is church different than that? I mean, you’ve mentioned it sort of is because there’s a common faith. But what are they looking for? Is it where I get my needs met? Or what do you think it is?
Paul B: Yeah, that’s a great question. I think initially, there can all sorts of thoughts there. And, and we as a church are prepared to welcome people coming from all different motivations. But I think long-term, to stay a part of a church, stay a part of our church and many others, there’s something more going on than just a particular interest, a club-like interest. Because there people who come because they want to have a spiritual experience for their children. They think that’s a positive thing. So they want to expose them to that. And that’s fine. That’s a fine motivation. But I don’t think that motivation is going to sustain someone’s involvement in the church long, long-term. They might come just because they like what we do in the community, and they want to check us out and see what’s going on.
But long-term, really the things that keep us and lead us onward are, are I think, more substantial than those particular interests. It’s really the idea of a robust worldview that shapes our lives in a positive way makes a real difference in how we live, how we relate to others, what we think about ourselves, how we understand God, and the choices we make in life, really, in every arena. It’s about a comprehensive worldview that propels us, that gives us something bigger than, I think, we can get in all those other interests. So clubs are great. I’m involved in clubs and so forth, but you’re not going to find something robust and comprehensive, define your life on a larger scale from those particular clubs and interests.
And I think, you know, it’s something to think about. Sometimes we can affiliate with a lot of different organizations along different interests but never have something that kind of gets deeper, gets to the heart, like, why am I here? Who am I? What should I be doing? You know, what is this about? Is it, is it worth something? Is there a purpose here? Those are really important questions that, I think if we don’t address them, they’re just going to be there, and they’ll nag us, and there with be a sense of disease, of just being ill at ease and so forth if that question doesn’t get answered.
Paul P: Interesting. So as you were talking about that, I sort of thought of sort of different silos. Like I like photography and woodworking. So I could go to a photography club or a woodworking club or read magazines on photography or woodworking or computers. I love computers. And I could be really good at computers, but that doesn’t really inform photography. Or it doesn’t cross those barriers. And so, I guess it’s more holistic. Would you go there?
Paul B: Yeah. I think your, your worldview does influence your view of those different silos, and a Christian worldview is a robust one. I think it has an answer, and.it has truth. It has a lifestyle that affects all the different silos. So, a Christian should be involved in these different interests. It’s part of what it is to be human and to thrive as a human. But being part of a church helps you understand, have the perspective, the reinforcement and, and the fulfillment that, that God intended in all those activities.
Paul P: So, I mean, so you, you’ve used the term Christian several times. And what’s the simple definition of, of that? And how does it differ from other religions? Because I think that everybody — certainly in the 21st century world would say they’re all equal. You believe whatever you want. We have an almost overwhelming encouragement to believe whatever you want, as long as you are true to yourself, you’ll be fine. So is that part of Christianity? Is that an extrapolation of Christianity? What is Christianity, I guess?
Paul B: Good, good question. Yeah. When we talk about being a Christian or having Christian faith, there are different aspects of what we mean. First there’s people that are nominal Christians, and what I mean by that is they take the name of Christian, and they like aspects of that and I don’t think that’s necessarily a problem. But historic and biblical Christianity is really following Christ. That’s probably the simplest definition. If you’re a Christian, you’re a follower of Christ.
Paul P: A follower of Christ. Okay. He’s not alive today. He’s not walking around. I can’t follow them with my car. What do you mean by that?
Paul B: Good question. Yeah. Well, I think he is alive today. That’s fundamental to following him, that we believe he is alive. We believe that the accounts of his life contained in the scripture are true and that from what we read and know, he did die, but then he rose again. He died on a cross. He suffered, died for sins to make atonement for sin so that we could be forgiven in him and have life in him. And then he rose again from the dead, and he ascended into heaven, and he’s coming back. Those are basic Christian truths that are contained in scripture, have been believed for thousands of years. So a Christ follower, one who follows Christ is one who follows a Christ who has died for sin and rose again and is alive.
Paul P: So what that he died for sin? What does that mean? What is sin? I mean, because nowadays, it’s like do whatever you feel is good. Right? I mean, we define what’s good a bad by our own selves right now. So he died for sin. Can you flesh that out? What does that actually mean?
Paul B: Well, sin is not a happy word for us, really, is it? We don’t like to talk about it. It’s not mentioned much.
Paul P: So yes and no. But I don’t think anybody that can be reasonably intellectually honest about things, there’s this thing called sin, which you can define any way you want. You can give me your definition of it, and it’s neither. People don’t like to talk about it. Why do you think about people don’t want to talk about it? I mean, somebody has to talk about it. It’s like saying there’s no water in the lake. It’s like, well, we don’t talk about that. But the reality doesn’t change. So sorry to interrupt, but if there’s this thing called sin, and you’re saying that Jesus died for sin, what does that equation mean? What does that actually mean?
Paul B: Yeah. Well, we don’t like to talk about it because it’s uncomfortable, but we always deal with it. We see it around us. When someone does something wrong, we react to it. We know, really, what’s wrong and what’s right, to a great degree. Sin is really doing the wrong thing or failure to do the right thing. So we know that. We live with that.
Paul P: So is it that simple?
Paul B: Yes, it is.
Paul P: So you’re saying I shouldn’t do the wrong things. If I’m being intellectually honest, and I don’t like what somebody is wearing, I shouldn’t kill them. I mean, I’m being extremely outrageous here. But where does that come from, that notion that it would be wrong? And I think 10 out of 10 people would say, “That was wrong to kill that person. Why did you kill that person?”
“I didn’t like their shoes.” Well, that’s even worse wrong. So where does that come from?
Paul B: Yeah. That’s a great question. I think it comes from who we are. Fundamentally part of what it is to be human, what we would say, we’re made in the image of God. We’re made like God in the sense that we understand about people, we understand relationships, we understand ethics and so I think it’s inherent. Even if someone were not to grant me that, I would say it’s always very logical. The Golden Rule — do to others as you would have them do to you —and then there’s different versions of that, of course. It makes sense because you’re not the only or central being. When you start to acknowledge other identities around you — you know, “What right do I have over them? I should treat them as I would treat myself or want to be treated.”
Paul P: Okay that sounds reasonable.
Paul B: And that’s a biblical truth, but it’s also a logical truth that you see across all different worldviews really. But I would say it’s more than that. It is that, but it’s more. I think it is part of what it is to be made in the image of God too. I think we have inherent understanding of right and wrong and it’s built in.
Paul P: Well, let me stop you there. We’ll get back to that whole concept here of this.
On this episode of The Edge of Innovation, we are talking with interior designer, Amanda Greaves of Amanda Greaves and Company, about what it takes to be an interior designer.
Amanda Greaves’ Website: www.agcinteriors.com
Find Amanda Greaves and Company on Facebook
Link to SaviorLabs’ Free Assessment
The Difference Between Hospitality, Residential and Commercial Projects
Sound Quality in Restaurants
More than Meets the Eye – Attention to Detail
The Daily Gratification of a Designer
What Does the Future Hold for Amanda Greaves and Company?
Advice for Future Designers
Paul: So now you focus on three areas. It’s hospitality, residential, and commercial. What’s the difference? I guess hospitality is like a hotel.
Amanda: Well, hospitality is a combination of a few different things. Hospitality, for me, started out primarily as restaurants, restaurant design. And this hotel, it’s a great undertaking for us. But yes, that is very clearly hospitality.
Then commercial, that has a very wide breadth to it as well. Office buildings, I’ve done a couple dentist offices.
Paul: What was the goal in a dentist coming in and saying, “I want you to design the office”?
Amanda: That was a small one. And to be quite honest, I don’t do dentist offices anymore because there are designers out there that are specializing in that.
Paul: Well what does that mean?
Amanda: There are certain needs that certain businesses require. For example, dentist offices, there’s a whole cabinetry language that has certain, shall we say, Ikea-type modules that fit together the way they need to for the chairs and for the lights and for the equipment that you use for dentists.
Paul: Modular. Yeah.
Amanda: And I had a choice a long time ago. Do I really want to get into this modular stuff that, you know, yes, it’s a matter of picking the right plastic laminate or Corian countertop or beyond that, and I chose not to. So whenever I had the next dentist, I politely referred them to another designer friend of mine.
We just finished some conference rooms at a biotech lab, and we’ve done three of them so far. And that’s a matter of making sure that they have the right equipment for their conference room, tables, getting all the furniture in, but also making it look good, have it be very interesting. When it comes to a lot of the technological aspects, such as the type of screen and how it works, that’s somebody else’s job. What we want to know is how big is the screen and how much space do you need for the equipment because then we will design around that.
Paul: I see. So you sort of mentioned some restaurants. So one of my pet peeves in restaurants for fine dining, is I want quiet. Why are there so few restaurants that are quiet? Or maybe I’m just not looking in the right spot.
Amanda: Maybe you’re not looking in the right spot. We just had a meeting with a sounds engineer on Tuesday, in fact, and, with respect to New England specifically, there’s a lot of mom and pop restaurants around here. A lot. And a lot of the larger chain restaurants have the financial ability and the whereabouts to be able to get sound-deadening materials integrated within the design from the beginning. We did TWK, which is called the Waterford Kitchen in Winchester. And because there were so many different surfaces, the sound issue in that restaurant was negated, as opposed to what I’m working on in Groton right now. It’s one big open space. So the larger the space, the harder the materials. For example, if you have a sheer wall with just all glass windows and a concrete floor and plaster walls and just a hard ceiling, it’s going to loud in there. You have to soften it up. They have acoustical materials that you can spray on a ceiling. You can also get foam core boards that you can apply in various locations out of fabric or printed on them.
Paul: But is that a primary goal of building a restaurant?
Amanda: For some. When you’re building it new, yes, it should be because there’s two different ways you can go. You can build a movie theater and all of the sound gets absorbed, and you can hear people breathing if that’s what you really want. But you don’t want that much quiet in a restaurant because it’s awkward. Whereas, the complete opposite, if you go to a lot of the breweries these days, concrete floor because it’s less expensive. They may have brick walls. They’ve got steel on the ceilings and big windows. It’s all very hard, so it reverberates. It’s a very fine line, and there is a technical value to it. I don’t know specifically what that is. And that’s where I rely on the team member of the sound engineer.
Paul: Well sure. But I guess what I’m getting at is there is the sort of zeitgeist of being in a restaurant and the experience of being there. Well the food was great, and the service was great, but the atmosphere was… All of these things add up to a good experience or a poor experience. And I don’t know. I mean, like, from a psychological question, do you have a better experience in a noisy restaurant or in a quiet restaurant?
Amanda: Personal opinion.
Paul: I guess it is.
Amanda: Depends on the people, depends on the day, depends on the season.
Paul: Have you ever had somebody that says, “I want a loud restaurant”?
Amanda: Never.
Paul: Okay. So we’re narrowing in here a little bit.
Amanda: Well, and that’s it. I think for some of the more affluent restaurants that we have the ability the design with, they have resources to have a sound engineer come in and give us the proper advice as to, “You have this many square feet. You have these types of surfaces. This is the type of solution we are suggesting in order to get your sound down.”
Paul: Interesting. Yeah, we went to a restaurant that opened a couple of years ago, not fine dining at all, but I was just shocked at how loud it was. I mean, we literally had say, “Is there anywhere else we can go?” We couldn’t even hear each other. And it was just, like, how did you think this was a good idea?
Amanda: Sometimes they don’t think of it at all. And that’s unfortunate, and then you can go into a lot of places where you see they thought on it after the fact, and you’ll see the colorful squares on the ceiling, or you’ll see some sort of what looks like a wrapped piece of foam core or something and fabric up on the wall.
Paul: I see. It was added on.
Amanda: Adds on later. Yes.
Paul: I see. But isn’t those subtleties, I guess, those sort of intangibles, are what a designer brings to it.
Amanda: Ideally.
Paul: Is you don’t know… Well, you shouldn’t see it. It should just feel right, I guess.
Amanda: Correct. I still don’t necessarily have a mission statement, if you will. But for me, as a designer, everybody always says, “Oh that must be so much fun. You get to play with fabrics. You can pick your paint colors.” And yes, it is a lot of fun but—
Paul: There’s a lot of details.
Amanda: There’s a lot of details and the pretty pictures that have on my website are, quite literally, just a day with a photographer running around stylizing saying, “Take a picture of this. Take a picture of that.” What those pictures don’t tell you is the year, year and a half of time, effort, and daily energy that went into creating that. And so when we started the conversation, we were talking about relationship building, and, as far as being an interior designer, my feeling is it goes way beyond just the interior of buildings and spaces. It goes within the interior of a relationship. I get close with my clients and I find a lot of value in that. And lots of times, when their projects are done, I don’t hear from them, or they don’t hear from me. And it’s fine. It’s a project-oriented industry to be in.
So it’s the journey. It’s the daily gratification that you get. And for me, a successful project, as beautiful as we want it to be at the end of the day, it may not be the most amazing kitchen design you’ve ever seen, but, good god, did that team get along well. And, you know, if we had a problem, we’d fix it. Or thankfully, we didn’t have many problems. The client was great. We communicated. We were on time. We were on budget, give or take. You know, maybe there was a few things compromised, but to me, that’s a successful project, beyond what it looks like at the end.
Paul: Yeah. Absolutely. I’ve also said that it seems, when you’re working in a professional services or service-type business, it’s not necessarily how you handle it when it goes well. That’s important. But when things go badly, it’s how you handle it and get it back on track. And that’s critical. So I imagine you have a lot of experience when, oh my gosh, they put this in the wrong spot. They did something, and a builder put something in the wrong spot. We have to deal with that. And then shepherding or counseling all of the participants through that sort of, “Oh, my gosh, we messed up.” How do we deal with that?
Amanda: Yeah. I have been hired onto projects whether they’re just starting or they’re halfway through to actually be the liaison. A few years back, I was working on a restaurant project, and I dubbed myself the translating mediator because the concepts and the thoughts that were coming from the architect that had to be translated into what the contractors could see on site and the difference between what was on paper and the actual physical abilities, it was like we were working in two different states, let alone the same room itself. And as a translating mediator, yes, I was definitely involved in the design. By the time I was involved in that project, it was more just let’s manage these personalities. Let’s make sure that the architect and the contractor don’t go at it in the parking lot and kill each other. So I had to be the liaison. And for me, I found great value and I learned a lot. When I work with my contractors, instead of me coming in saying, “This is supposed to be over here.”
And they tell me, “Well, it can’t.”
And I say, “Well, please tell. Educate me. Please tell me what I don’t know. I want to learn.” And for me as a designer, it makes me a stronger, smarter designer to work with my team, as opposed to just distributing an idea and saying, “Here, go ahead and do this.”
Paul: Right. So, yeah, I mean, you’re guiding people. You’re really counseling them and guiding them, and so now, you’ve been doing this a while. What’s the future hold, do you think?
Amanda: You’re the second person to ask me that question today. That’s a very good question. This inn has been, or this hotel project that I’ve been working on, has been… I used to dream about it when I was a little girl, how I wanted to design restaurants and hotels and just how glamorous and fun and exciting it would be to have people roam the halls of this building that Amanda Greaves designed and how wonderful. Now I roam the halls of this unbuilt hotel at night when I’m sleeping, and I know every inch of that place because of the plans. And so it’s a very different reality from what the fantasy/dream-type concept was. Somebody asked me the other day, “Would you do another hotel?”
And I said, “I need to get through this one first.” I would love to. I think my design firm, I have some great people working with me, and they are excited about the residential aspect the same way I was years ago. But now I want to get a little bit more of the hospitality ring. You asked about my ability to say no the clients if I don’t have the breadth. I don’t have the intention of growing my business from a staffing perspective because what we have right now, we are managing, and we are managing very, very well. And we enjoy what we’re doing, and, yes, there’s a lot of stress involved with big projects and difficult clients and even wonderful clients, but I’m not building an empire. That wasn’t the intention. There are times where I look at my name on the door, and I’m like, “Hmmm” Like it just… I relate to it, of course, because it’s my name, but I don’t think that it’s all me.
Paul: Right. I understand.
Amanda: So moving forward, I’m going to be here for many, many years, but I think the type of projects and the scope of projects that we do may make us a bit of an adjustment. There may be more development opportunities. So getting away from the personal residential and doing a little more development residential may be on the horizon.
Paul: What would you give as advice to a young person saying “I want to be her in 10 years;” “I want to be her in 20 years”?
Amanda: A, get your education for the interior design because that is a lot that needs to be learned. But before any graduate of any interior design company comes out and decides that they want to start their own company, as with probably any and every industry, experience is the most valuable lesson that can ever be learned. I know what I want with my company and how I deal with my clients because I have years and years and years of practice. There will be times where, as a young person breaking into the industry, you’re not going to like what you’re told to do. You’re going to want to do it. You’re not going to do it right. Somebody is going to tell you that you made a mistake. You’re going to be unhappy about it. But getting through those difficulties or those challenges make you stronger as an individual. It also teaches you the reasons why. And you may not know it right up front, but three years later, you might say, “Oh, right. This is why they wanted me to format it this way, because it makes it easier moving forward.”
So question things as necessary, or rather question, I’d say, just be very curious about everything that’s around you. And don’t be so quick to think that you know everything already because even if there’s opportunities to have owned a home or designed your own home, or, yes, you’ve done three kitchens and you’re 50 years of being on the earth and whatnot, it’s not the same as running your own business because there’s a lot of details that need to be captured.
Paul: Very cool. So is there anything that we haven’t touched on that you’d like to talk about?
Amanda: Oh, I’m sure. But, today, today, no. I feel as if we’ve covered a lot, and we’ve gone over who I am, what we do, where we’re going, how we got here.
Paul: And your staff is wonderful.
Amanda: Thank you.
Paul: So you have great people and great puppies, and you have a great website — visit that. In the show notes, we’ll have contact information for your company. And if there’s anything that you would really like our listeners to see, we can include that as well. So, for example, one of the things Ben Nutter was talking about, was he did a 3D model of a house he built, and so we have a picture of that with the podcast so that you can sort of see this 3D printing that’s been done. So just things like that.
Amanda: Yes. We certainly have some of those, for sure.
Paul: Yeah. It would be fun to do that. So we’ve been talking with Amanda Greaves of Amanda Greaves and Company, and she is an interior designer, headquartered in Beverly, Massachusetts. How far do you go?
Amanda: From home?
Paul: No, how far would you go. Groton’s not close.
Amanda: Groton, no, Groton’s a good hour. We just actually finished decorating some houses up in Thornton, New Hampshire, which is a good two hours from here.
Paul: Wow. So you’re willing to travel.
Amanda: We are willing to travel. Depending on the client, depending on the project. There are some that are just cost prohibitive for us to be involved. But then there is a lot of projects that we can do remotely and a few visits here and there. And we get it.
Paul: Very cool. Well thank you for coming.
Amanda: Thank you very much for having me.
Paul: Excellent. Alright.