Category: Podcast

Dos and Don’ts of Designing

Today on the Edge of Innovation, we are talking with Benjamin Nutter from Benjamin Nutter Architects, an architectural firm based in Topsfield, Massachusetts. He’s sharing the dos and don’t of designing as well as some advice for aspiring architects.

Show Notes

Benjamin Nutter Architects’ Website: benjaminnutter.com

Find Benjamin Nutter Architects on Twitter

Find Benjamin Nutter Architects on Facebook

Benjamin Nutter Architects Portfolio

Link to SaviorLabs’ Free Assessment

Sections

Things that Impact Design
Buying House Plans Online
What Does it Take to be an Architect?
Communicating With Clients – Understanding their Vision
The Company’s History – How Ben Became an Architect
Advice for Someone Who Wants to become an Architect

 

Dos and Don’ts of Designing

 

Paul: So I guess I haven’t, when thinking about talking to an architect and thinking about an architect, I really narrowed it down to, “Oh, they designed the plans.” Oh, and they listen to what I say, and they say, “No, that would be a bad thing to make that work that way. Here’s why, and maybe we should change it this…” So you negotiate with me to take my design ethic and help it achieve reality. But I sort of stopped there, and I really didn’t take into account all of the other things. And that’s what I want us to pull out now, is, What are those other things? If I’m saying I’m stubborn. I want to go download my own plans. Let’s give our listeners sort of a checklist. What would they have to do to sort of be successful? And if one of them is zoning and getting the approvals. But can we go through that?

Because I think for most people, it’s always great to give some information to people so that they can be informed. And they say, “Yeah. I’m not up to that. Let me hire an architect to do it.” So what are some of those things that are hidden that I’m saying, “Well, I know a good carpenter. I know a good general contractor. They appear to be good to me.” We’ve heard horror stories all over the place. Of course, those are the ones that stick in your mind. They start with the house, and they never finish it and that kind of thing. But there’s enough people that that’s happened to that they stay in our minds. So it happens.

So what would you give? You know, two or three or five hints that say, okay, you’re thinking about building a house. You’re going to go download your plans. What are you going to do next?

Ben: Okay. So there’s a host of things that come to my mind. Part of it is just the whole notion of what it’s like to live in the 21 century. The somewhat more objective issues to deal with that are not necessarily always the most pleasant because they’re sort of the municipal process is just the nature of whether it’s an existing house or a new house is finding a site, if it’s a new house, making sure that all of the regulations are met. And that would apply to either circumstance. And those regulations are typically zoning, septic systems, if there is a municipal sewer system, site survey — depending on how much information is appropriate to really set up as a site plan. So you have the grades and the change of rolling terrain, whatever, on a site.

So there’s the kind of fundamental information that is the base of your project, really the land, the site. And what implications are there about that particular piece of property? Are you near a wetland so that you need to be aware of, can you build within 100 feet of the wetland or is it near the ocean where there may be a floodplain that applies. So there is a whole layer of things that you need to be aware of in a permitting and municipal way, and sometimes people are at least knowledgeable about that, but it’s rare that people have an appreciation for how much of a challenge that process can be in the 21st century.

So you have that kind of site related issue, which also then certainly trickles down and informs the design of a new house because you’d need to make sure that the new house works on that site. And again, you get into kind of the objective criteria. For example, where’s the street? And that means the driveway is going to come in from a certain location. That’s a fairly objective piece of information. Whereas, something more subjective might be, Where do you want on that site to develop a private outdoor area, and do you have options or not?

And people today are, thankfully, tending to think about important other aspects. For example, where is south, and do we want…if we can, do we want to able to put foldable panels for solar electricity on the house. So, is that a criteria that’s important to us or not? Where are your views? If your views are of a nice rolling farm area or water, if you’re on the ocean, obviously, that informs things about the house as well. You don’t usually put the garage on the side of the house their the view is, for example. And again, those might seem really simple.

Paul: They’re simple once you say them.

 

Things that Impact Design

 

Ben: Yeah. Okay. All things that impact the design in, again, a subjective and an objective way. Zoning has limitations on how many stories, how many floors can the house be. What is the maximum roof height? And in some cases, that’s more lenient. In some cases it’s very absolute. And then you kind of need to work down from there.

So to your point about buying plans online, which is, of course, typically only for new construction, all of those elements really have to come into play at some point, whether you manage those yourself or you hire. You might be able to hire a civil engineer who would just work with the issues of wetland and zoning, height of the building. They could advice you about that as well. If you had a set of house plans that you felt really comfortable, would also be easily able to be built on your property.

The other part of the building process that one has to be aware of is the building codes too. Those have changed rather dramatically. I mean, even since we did your small barn, the building code has changed. And for the most part, fortunately, because of energy codes and an attempt by Massachusetts, especially, to make our residences highly more energy efficient than they were even a decade ago. So sometimes, when you buy a set of building plans, that information doesn’t meet your local code.

Now a good general contractor would be aware of that and could certainly adjust a set of drawings, meaning, how the insulation is done to very likely make it fit with current energy code. But that’s another whole part of it is kind of making sure that your house complies with current building codes and energy codes.

Paul: So it sounds like you’re biting off a lot when you’re saying, “I’m going to build my own house by myself,” or whatever, not hire an architect.

Ben: You are.

Paul: Or an engineer or something. There’s a lot of details that just aren’t clearly obvious.

Ben: And that’s probably why a lot of new homes tend to be built in a subdivision kind of environment where you have one or several plans that people can choose from and a developer/general contractor who is building those on a kind of repeat basis so that they will very likely have a whole list of options, in a way, sort of like when you go to buy an automobile, and you can get a low, medium, or high trim package or other features. So that that could be one very regulated and informed way to go about buying a new house and having one built for you that would have information pertinent and appropriate to that process.

 

Buying House Plans Online

 

Paul: So would it be… I’m just thinking here out loud. Would it be viable? Or how viable would it be for me to say, “Oh, gee. I really like this house online,” and give you the plans to modify them. Is that even a thing worth taking about?

Ben: It actually is. And we haven’t done that frequently, but we’ve done that several times. I can think of an example in Topsfield that I did decades ago, where we modified a set of plans that a client had purchased. And what that did for that particular client was it sort of moved the ball down the field some because we weren’t starting from scratch, and fortunately, that particular individual was, or is, an engineer and was involved in general contracting, so was more informed than your typical client. But he knew well enough that on their particular site, it was a nice site. It was a flat site, fairly easy to build on. So he could buy a set of plans. In that case, it wasn’t online, but they were able to get a set of plans, and were able to easily modify them. So the big benefit to them in that case is because we weren’t starting from scratch, our fee was substantially less than it would have been if we started, literally with no idea of the eventual outcome.

Paul: Right. So how often do you start with just a completely blank sheet of paper?

Ben: Actually, more of the time we start that way, which is part of what makes it exciting. Now when we’re doing renovation/addition work, the sheet of paper isn’t entire blank because you already have a building there and the way the building sits on the site and where north and south is and where the driveway is, where septic system might be, pieces of information that inform how you work on the building. So that doesn’t necessarily make the design process more or less complicated. It just makes it a little bit different.

 

What Does it Take to be an Architect?

 

Paul: Okay. Well now, I was raised in a family of engineers. Both of my brothers are electrical engineers so I’ve always had a very big appreciation for engineers. They run trains. No, but do you guys do the engineering as well? And before we even go there, the process of being an architect or architecting something is not just drawing a pretty picture of how it might look or maybe building a little model of how it might look. There’s a lot to that. Can you sort of peel that onion for us? I mean, I can doodle. You know, my daughter’s a great artist. She can doodle. Why isn’t she an architect? What’s the difference there?

Ben: Well, I think of architects as being people who are — I suppose it’s not a brilliant moment or statement but — visual and have a certain skillset that allows them to convert their imagination into visual examples and visuals solutions for their clients.

Paul: Okay. That sounds like the universal understanding of architects.

Ben: Probably, yes. But then behind that, there also has to be a good deal of that combination of, as you brought up the point about engineers. You should have some appreciation for structural engineering, certainly. We no longer do our own structural engineering. We have two people we work with because they’re better suited. We do the basic concept for how the structure will work in a building. But they really run the calculations and confirm beam sizes and point loads and things that are very technical.

Paul: So do you suggest the beam?

Ben: We would suggest the location, and we would have an idea of the size and what we’d work with Joe or Jeff on is, specifically what type. Is it a wood or steel beam, what size? So we have that sort of back and forth information flow so we can figure that out for each particular project.

Paul: Right. So you’re sort of folding all of the technology, the technical aspects that they feed back to you into the design so that it looks the same.

Ben: Yes. That’s right. But getting back to your sort of bigger point about how do we go about a design process, what we always ask our clients to do is to provide us some type of narrative about their goals. And again, those can be the subjective ones that relate to style or paint color, or, you know, the more soft and fuzzy —

Paul: What they think is important.

Ben: Right — kinds of things. And then the very objective type — a room list, how many bedrooms, a garage, size of garage. What are their other desires as far as are they interested in having a kitchen, sitting, dining space that’s open, or independent rooms? And that could be as simple as one sheet of paper with a list of rooms. Or it could be more complex, and it doesn’t happen often but on occasion, you might have a client who would give you a notebook with information for each room.
So we encourage them to provide as much information as they would like, and we always review that with the client. Generally speaking, most of our clients arrive with some sense of a design style or architectural style that they’re interested in doing. So it’s not common that somebody comes in thinking they’ll do a colonial house and all of a sudden, it becomes a contemporary house. That would be unusual. It’s more likely that they come in with a rather specific request for a particular style of architecture, and then we work with them in that style and take that, again, sort of subjective piece and apply their objective criteria and work toward a solution.

 

Communicating With Clients – Understanding their Vision

 

Paul: Okay. Very cool. So now we have these desires or opinions by the client. They want this. Do you start out with elevation drawings? I mean, how do you communicate to me, to start introducing me to the realization of this?

Ben: Sure. Well, and actually, I also wanted to mention that along with the subjective and objective design information that they bring to us, and we ask questions of them to try to fill any unknowns in before we start the design process. The other big, very important thing is to know what’s their budget because we really can’t start a design process without understanding what their budget expectation is as well. Once we have that information collected, the design process for us generally begins with both what we refer to as two-dimensional and three-dimensional drawings. And the difference between those two is that we both happen to have a pad of paper in front of us. We could sketch out a floor plan of a building on that pad of paper, and it would be a series of lines with probably rectangles on it that would have different room functions.

What we do is also provide for them at the same time — and this is where the technology of the computer is fabulous in our profession, is we can provide for them and three-dimensional computer model that will provide an image that they can see from both inside and outside, which is complete. Well, back in, really not that long ago for most firms. 20 years ago, very few people were doing that. More people are doing that now.

Paul: Yeah. It was not possible.

Ben: Right and there are specific softwares for our profession that allow you to work in both two-dimensional and three-dimensional. And it’s very much changed the way an architect can offer their service to their clients. We just felt, oh, 15 years ago, let’s say, that the opportunity to use three-dimensional computer modeling was such an incredibly valuable tool that we employ that on every design, and it’s usually part of the preliminary design process as well.

Paul: Yeah. I mean, we’ve all seen that on TV and just in examples and renderings of things. It is profound. So let’s get into that a little bit.

 

The Company’s History – How Ben Became an Architect

Paul: How long have you been doing this?

Ben: It first started working in Boston in the 1970s.

Paul: Okay. And then when did you start your own firm?

Ben: In 1984.

Paul: Okay. So 31 years this year.

Ben: Yes. Actually, 33 years this year. Isn’t it? Whatever.

Paul: Sorry. My math isn’t my first language. It’s embarrassing. But anyway, so 33 years. I was just testing you to see if you could do the math.

Ben: Exactly. See if I can do any math. Right.

Paul: So what got you into architecture? What made you make that decision? Was it in high school, junior high, or did you go to college and say, “I’ll figure it out then,” or what?

Ben: No, I was rather fortunate that even as a young person, meaning, before I even got into junior high school as they called it in those days, I knew that I wanted to be in the architectural profession.

Paul: Why? What happened that sparked that interest?

Ben: Right. Well, part of it is probably the genetic of my father was a mechanical engineer and my mother was a landscape architect. So there was a kind of a blend of those two professions and those two interests. And they’re both fairly accomplished in that. So it was sort of natural in that regard. But I always, even as a young person, I always had a very strong interest in the architecture in New England, a variety of styles. Ironically, I can remember sitting in class as an elementary school student and being able to draw, do a little quick perspective of a house and be able to draw the chimney so it looked correct. And if there was a skill that I managed to get, that must have been it because a classmate would look at that and go, “How do you know how to do that?”

And my answer would be pretty much, “I don’t know.” So I have that visual skillset and the ability to see it in my head and then convert it into a drawing, which is fun, really.

Paul: Well, that’s true. So you’ve identified something that was fun. So you had this notion about architecture in junior high, and did you do anything? Did you engage in it, or just was it something, “Oh, eventually, I’ll become an architect.” Was it that blunt or…?

Ben: Well, actually, it was probably a series of things. But, we live, still live on a property in Topsfield that is 30 acres and my parents moved there and had a little kind of a weekend farm. And we did all sorts of projects on the weekends. So we renovated the house. We added on to the house. We picked up a so-called carriage shed and moved it out of the way and built a foundation and moved it back on and renovated that. And so there were always projects, hands-on projects, throughout my youth. And it could have been as simple as painting the exterior or installing flooring inside or learning enough to be dangerous about plumbing and electrical, which is why I don’t do those myself.

So that was part of our growing up experience on the farm and using farm equipment, driving tractors, a backhoe, things like that. So it was always a combination of hands-on experience and then sort of the cerebral part. And that just kind of inspired me to be involved in a profession where you could both create and enjoy the hands on and see it. Not only the creation on paper, if you will, but the creation come to life on a piece of property, which, you know, isn’t really that different than a mechanical engineer or a structural engineer.

You know, to your earlier point, all sorts of engineers and architects and I think in the case of architecture sometimes, it’s that sort of visual style that is more part of the design process, maybe not unlike industrial design, for example. You know, how do automobiles end up being designed the way… We’re attracted to them probably more by how they look than whether it’s an all-wheel drive for example.

So all that experience for me as I was a young person and right into junior and senior high, and I took every sort of drafting class I could and architectural drawing, and I took a lot of art. That was always very important for me. And I just knew that I wanted to go away and do college for architecture.

Paul: Wow. So you wanted to go to become an architect. There must be certain colleges that are better than others at that. Where did you choose to go?

Ben: Well, my challenge was a little more, for me at any rate, a little more unique. Growing up in New England at that time, there were not a lot of schools in the New England area that offered a five-year architecture degree.

Paul: Well why is it five year? Aren’t most degrees four?

Ben: No. Actually, architecture has traditionally always been five years, in part, because of just the process of learning how to combine that sort of visual and engineering and other aspects of what an architect does. There’s always been a lot of drawing, if you will. That’s a little bit different now because people do so much on a computer, almost all of it on computer. But developing that skillset, to be able to take design criteria and develop it into an actual design is just time consuming. So it’s a school process that is as time demanding as being in a medical school, for example.

But within New England and my sort of unique adventure is that I was very strong on the visual, and I’m okay with the practical aspect of structure, but I never really enjoyed, and I never did really well in math and science.

Paul: Oh, really. Interesting.

Ben: Yeah. The Cornells of the world would not likely be an opportunity for me because they would look at my math and science grades and think, “Well, how could this person be an architect?”

So I actually took a little different path. I went to a two-year school in Vermont and got an associate’s degree in architecture and building technology. And from there, eventually I transferred on and finished my degree at the University of Oregon. So it’s a northeast, northwest kind of path, not your common path. Probably it would be very difficult to do today. But at the time, it worked out really well.

 

Advice for Someone Who Wants to become an Architect

 

Paul: Right. Well I do think it’s important… You know, there’s a lot of people listening. And they may know somebody who’s young and wants to be, has a notion of being in architecture. And even that path, I mean, you could go get a two-year degree in that, and I don’t think a college is going to look poorly at you to say, “You can’t come in here for an architectural degree.” They might. But, I think there’s hope. What would you suggest for a youth of today, if they wanted to be in architecture? Certainly take art classes?

Ben: Yes. Art, graphics, also would recommend that if somebody is interested in that when they’re in high school, it would be great to find, not just perhaps an architectural firm that they might intern in, but I very much encourage that they find opportunities to get out in the field and work. It could be a local small carpenter contractor, or it could be a larger commercial contractor. Find out what it’s like to be at both ends of the process and how important it is for those two professions to really collaborate well together and understand what they each do. I would certainly encourage anyone who is in junior and senior high to then, look for opportunities to get out and find out what it’s like in the profession.

Paul: So just down the street from us they’re taking some trees out and going to be building a couple of houses, and my wife, you know, knows everybody and stops by and is talking to the guy who’s doing it. And he said, “Oh, if you know anybody who wants to work, send them over to me.” And, of course, we offered that to some people we know, and they weren’t very intrigued or motivated to do that. But, I would imagine, because they’re grading the land and all that, it would be helping out with manual labor.

Ben: Yes.

Paul: So would you suggest they do that, or is it, “No, I’ve got to look for, you know, higher up level job.” Take what you can get or…?

Ben: I really encourage… I think it’s great to get your hands dirty and get outside and find out what it’s like to be out there on a day like today when it’s hazy, hot, and humid, and it might actually inspire you to do well in your classes and realize that on these days, it’s a little more comfortable to be inside, just as it is on a day in January. That’s when I think my own appreciation for people that are in the trades, because they’re working outdoors in all kinds of weather and it’s really important that they’re an equal partner in this, in the entire design and construction process. And the more that the two different professions appreciate and respect that, the better results you have.

Paul: So to bring a point to that, if you’re a teenager or know a teenager, and they can get a job moving bricks at a construction area, that’s better, that’s infinitely better than not working at the construction area.

Ben: In my opinion, absolutely. Sure. Go. Go find out what it’s like.

Paul: Right. I don’t want them to say, “No, I have to be the foreman’s helper or something.” No. You gotta do the hard ones. So it’s not an excuse.

Ben: I think so. That’s right. It’s all good character building experience. Right?

Paul: Well, but I think even more than that, if you were to hire a new architect coming out of college and had of their resume that they worked for a summer with a local contractor moving bricks, that’s going to move them to one pile that’s probably higher than the other pile.

Ben: It would for me. Absolutely. And I would say that would be true for the people that are in my small firm as well, is that every one of us has an interest in doing those projects. And we generally have some self-inflicted project that we’re doing at our own homes, which takes, of course, forever. But, but it’s a great way for us to appreciate — which I certainly learned to appreciate very much when we were first building our home. You know, I can wear a tool belt and be proficient, but the people who are in that every day for decades, their knowledge and their skillset is phenomenal.

Paul: It is amazing. I mean, it is. It is. You should, if you don’t have an appreciation for what they do, it’s fascinating.

Ben: It, it truly is.


Also published on Medium.

An Architectural Approach to Design with Benjamin Nutter

Today on the Edge of Innovation, we are talking with Benjamin Nutter from Benjamin Nutter Architects, an architectural firm based in Topsfield, Massachusetts, about how architects approach design.

Show Notes

Benjamin Nutter Architects’ Website: benjaminnutter.com

Find Benjamin Nutter Architects on Twitter

Find Benjamin Nutter Architects on Facebook

Benjamin Nutter Architects Portfolio

Link to SaviorLabs’ Free Assessment

Sections

An Architecture Firm on the North Shore
What Kind of an Architect
The Architect’s Approach to Building
What is Design?
Specialized Work Versus a Range of Styles
When to Get an Architect and Why
Design Matters

 

An Architectural Approach to Design

 

Paul: Hi, I’m Paul Parisi with the Edge of Innovation, hacking the future of business, and I’m here today with Benjamin Nutter who, in our area, is well-renowned. So first of all, it’s a great name.

Ben: Oh, thank you.

Paul: It’s a great name. It’s an old New England name, Nutter.

Ben: Yes.

Paul: Is that true?

Ben: That’s right.

Paul: How far do you guys go back?

Ben: Actually to about 1635. And the unique name that first settled in the Dover, New Hampshire area — this is true — his first name was Hatevil.

Paul: Hatevil Nutter?

Ben: Hatevil Nutter. Yes.

Paul: Wow. Was it a hyphenated name, or…?

Ben: No.

Paul: So was that his middle name, Evil?

Ben: No, H-a-t-e-v-i-l was his first name.

Paul: Wow. That’s so cool. That’s only in New England.

Ben: Right. Right. No pressure there.

Paul: No. Yeah, exactly. What did he do when he grew up?

Ben: Most likely farming and timber, fishing — what most people would have done what they arrived.

 

An Architecture Firm on the North Shore

 

Paul: Well, that’s really cool. So now, you work primarily on the North Shore of Boston?

Ben: Yes, most of our clients.

Paul: And southern New Hampshire?

Ben: That’s right.

Paul: Now you’re an architect.

Ben: Yes.

Paul: I imagine in the world of architecture, that’s a pretty broad statement.

Ben: That is very true, especially in the 21st century.

 

What Kind of an Architect

 

Paul: Okay. And so do you specialize? Or, if you were talking to another architect, what would you say you focus on?

Ben: We focus on small commercial and residential. And within those two categories, we do nearly everything you could imagine. So in the small commercial area, it’s been from something as simple as an administration building from the Topsfield Fairgrounds, a funeral home that we did just several years ago in Middleton, and we just finished doing a sheep farm and cheesery in Boxford.

Paul: Oh, cool. Okay.

Ben: And then in the residential world, it could be a building as old as the late 1600’s or a net-zero energy or mid-century, modern-inspired home built today. So very, very diverse variety of architecture.

 

The Architect’s Approach to Building

 

Paul: So let’s talk about sort of the whole approach to building. So there’s a point at which a person says, “I want to build something — a business, a house, or whatever — and they make a decision, “I need to go to an architect.” But a lot of people don’t. So what’s that tipping point that you find in your experience? Because I know you probably have more design-sensitive clients than less design-sensitive. So in other words—

Ben: That is so true. In fact, that was the very obvious answer to that question, even for myself, was that if design did not matter to our clients, they would not be our clients. That is so true, Paul. You nailed the essential, that’s what drives most of our clients to work with an architect.

 

What is Design?

 

Paul: So what is design? I mean, because is it the colors? It’s not the furniture. You know, we see all these TV shows, and you see these places that are being rehabbed. And they say, “Well, we’re going to take this wall out and this. And then we’re going to do this.” Or, “We’re going to paint this.” And it really doesn’t come together until they stage it with the furniture.

Ben: And that’s part of what makes design such a subjective subject, if you will, because what might appeal to you as a design might not appeal to, say, Mike. You might prefer a contemporary design. Mike make buy an old home and restore it and renovate it, add on to it.

Paul: How do you navigate that with clients?

Ben: Well… I suppose most people arrive with some notion of what kind of design appeals to them. So that begins to narrow that down. And actually thinking about, one of the things that I feel that we’ve been especially good at over the decades is what I refer to as clarity of style. And what I mean by that is really clarity of architectural style. So if we’re working with…An example would be, right now we’re doing a house with a couple out on Great Neck in Ipswich, and it’s a design inspired by mid-century modern, which in their particular case, would be house informed by the sort of homes that were being built from 1930 to 1950.

Paul: Okay. So I’m not expert on those terms, and I would imagine most of our listeners aren’t. What is mid-century modern? You said ’30 to ’50. What are the look?

Ben: The look is really what some people would think of as contemporary. So it would be most likely flat roofs, a very horizontal look, large areas of glass, and really structures and shapes that are much more streamlined than, let’s say, a 1790 Georgian, the dwindling farmhouse that is the classic center entrance, center chimney colonial that is reproduced endlessly in subdivisions, for example.

Paul: Right. Okay. Good. That’s good. That’s a good handle for me to get and understand. Okay so you’re work on this. Do you have sweet spots of design for your company or favorites of your… I know probably you have personal favorites. So do you have sweet spots as a company?

Ben: That also is a great question, and it’s not an easy question to answer because I actually find a great interest in almost all of the architectural styles that are part of, really, the American history of architecture. So that could be something like the first homes built in the United States along the East Coast are referred to as First Period because it was the first period of construction. Those would be dramatically different than that mid-century modern that I was referring to.
I suppose what I find especially exciting and inspiring is to work well as an architect, as a designer, within each one of those styles.

Paul: Okay. Yeah. And have you done that?

Ben: Yes. Well, we think so.

Paul: Yeah. I would… But, I imagine there’s architects out there that probably only do first period.

Ben: You’re absolutely right.

Paul: “Why are you coming to me to do this mid-century modern? I don’t do that. Go speak to these people.” But the story is a little different with you. You’re coming in and saying, “Tell me what your design inspirations are, and we can take and sample from them or be pure to one inspiration.

Ben: Absolutely. Another way I sometimes describe that is the analogy of, we think of ourselves as the chameleon that can change color, depending on the design influence for each client’s project. And it wouldn’t be, I suppose, if we worked with only clients who desire mid-century modern. I don’t know that we’d be dreadfully disappointed that we never did a historic restoration, but there’s a certain added excitement about having the opportunity to work on designs all across the spectrum.

 

Specialized Work Versus a Range of Styles

 

Paul: Right. So now I know you’ve won a lot of awards — congratulations of that— just throughout New England for the work you’ve done. So it sounds like you have some satisfied customers. And in that, I mean, you haven’t tried and failed. You’ve actually tried and succeeded across this broad swath of, really, architectural styles. So that’s exciting to see. In the architecture world, are most of them like your company? This is, “Well, we can pretty much handle everything,” or are they more specialized?

Ben: There are some that are very specialized, certain firms around the metropolitan Boston area, I think of as really, as you say, specializing in a more contemporary architecture. Other firms where I first worked in Boston was one of the really original older names. Royal Barry Wills was an architect who really promoted the Colonial Revival style. Although, ironically, in the ’50s, there was another architect Hugh Stubbins who worked there who did very contemporary work at the time. But not well known by most people is that Hugh sort of got his wings at the Royal Barry Wills office. Royal Barry Wills Associates continues today to do mostly traditional work — so Colonial, maybe some Shingle-style work. And their reputation is so excellent in that area that it’s most likely that a client calling them would be seeking to do a traditional design. It doesn’t necessarily mean they would rule out doing a contemporary design, but that’s what they’re especially well known for.

And, Maryann Thompson is an architect in the Metropolitan Boston area that really specializes in contemporary design. And yet, there are other firms like Hutker Architects which is on the Cape and the Vineyard. They’re… I can’t speak for them, but I would say they’re more as we are, where they get the great interest in working with styles across the spectrum.

 

When to get an Architect and Why

 

Paul: Right. So now we talked a little bit about this sort of inflection point. Where I’m saying, okay, I want to build something. What’s that inflection point for me to choose an architect or just build it, show up with wood one day and build it, or however that happens. If I’m trying to make that decision, or I know somebody that’s trying to make that decision… They say, “Gee, I want to build a house. Should I just go buy a set of plans, or should I talk to an architect?” Those are two vastly different options. Can you speak to why or what sort of the decisions points are and the things I can, the sort of hooks that I can hang on to say, “Okay, if I want this, I need to go to an architect. And does it have to do with expectations and all that kind of thing? Sort of dig into that a little bit.

Ben: Yes. Well, there must be so many things that go through people’s heads when they’re thinking about that, especially for residential. Commercial, I would say, is a little bit more, just frankly, business like. So for the example of the client for who we did the funeral home, it was a person who already was in that business. They had other locations where they were operating. They kind of knew what their needs were and their functions. And the whole process is, I suppose I would just say it’s more business-like, because they already kind of know their model. What they needed was a new building on a new site.

Paul: Why wouldn’t they say…? Is it even plausible to say to a general contractor, “I have a building in this town. I want you to replicate it over there”?

Ben: You could. But in the 21st century, you also really would need a set of construction drawings so that you could then acquire building permits, go through the process as required in a local community. Sometimes that would require planning board and zoning board, conservation commission.

Paul: Do you help with that?

Ben: We do. Yes. We don’t do site engineering, but we do assist with and collaborate, and we bring in appropriate people to do that kind of specific work.

Paul: So I’d be hiring you and you would bring in the site engineer.

Ben: We can. We don’t always, but we can do that, because it’s very much a collaborative process. So that’s a process where it’s really not only satisfying the design to make sure that the building suits their needs — how many people do they want to accommodate when there’s a wake or a service, but then also just really putting the information together so there’s a clear set of drawings that describe the building itself. And that allows a general contractor, or if they’re doing bids, a number of general contractors to actually price the project. So it’s really a combination of design, municipal process, how they want to go about getting pricing for the construction, and then completing the construction and following a set of good quality, detailed drawings.

Paul: Okay, so that seems reasonable. But it seems like — I don’t know because I’ve only built one building in my life, had it built. You designed it, actually.

Ben: Yes.

Paul: But I guess the point I’m trying to understand is there’s a decision point. And I don’t know what I don’t know. And so I get a contractor, a general contractor who comes, “Oh, yeah. I can build you a barn.” Or, “I can build you a two-car garage.” That’s a fundamentally different decision to go with that than it is to go with an architect who is… I imagine some architects could just say, “Yeah, we have a standard two-car garage. How do you want to modify it, if you do at all. We have a shrink-wrapped garage.” And those are good things. Those are fine. But what is the personal design ethic? Do you find any thread that runs through the people that are coming and saying, “No, I want something special”?

 

Design Matters

 

Ben: Well we do. And, not to repeat the earlier comment necessarily, but the whole point about design matters. So whether it is a small project or existing home or a new house, I truly think what drives person to the design profession, as opposed to just a general contractor, is their desire for something that’s unique for their own needs and their family, if that’s their situation, their location.

So all of those could be elements of their decision-making process. But if they don’t, if their core is not that they really care passionately about the design, then I suspect they would just go online. In new construction, it would be a little bit easier to go online and acquire a set of building plans for a house of all sorts of styles, and then they could go directly to a general contractor. They might have to make some modifications to the drawings to suit codes that are local to the area, but you could go that route.

Whereas our clients are… Whether it’s a small project, a longer project, renovation, or a new construction, it’s very clear that they’re really driven by the passion for good design, and they want to work with someone who will partner and collaborate with them to achieve that design and then work that into the building construction.

Paul: So now, I make the decision. There’s two things I want to go after here, one is what happens after I make the decision to go with an architect. But I would imagine, before we answer that, there are a lot of risks I’m taking if I go and download plans off the internet, that aren’t clear to me. I mean, because if you were to say, “All things being equal, yeah, I’ll go buy the plans on…” I don’t know how much they cost to download. $500? $100? You know, whatever.

Ben: I have no idea. Right. It could be. Yes.

Paul: You know, so I buy these plans for whatever amount. But I don’t know what I don’t know. Now if I alternatively go to an architect, general contractors are a little different because they don’t have the best reputation in the world. You know, they’re not somebody that’s necessarily working on your behalf. They’re working to get the thing built as quickly as possible and as cheaply as possible so they can get on to the next project. I’m sure there’s some that aren’t as, maybe, crass as that. But there’s a difference of interest there. Maybe. Maybe I’m being unfair.

Ben: Well, fortunately, we partner with a lot of very good quality general contractors, whether they are small firm or large. And yes, they certainly, at the end of the day, they obviously, like any of us, they want to be able to put some money in their pocket. But they’re also rather passionate about the residential design arena, if you will. So we have great people we can collaborate with our clients.

Paul: Right. But that’s after I’ve made the decision to go with an architect.

Ben: Generally speaking, there is a rare occasion where a client may come to us, and they’ve already selected a general contractor. But that’s probably less than 10% of our clients. Might, might even be less than 5% of our clients. So usually part of our process is to help get them set up to collaborate with a particular general contractor. But back to your other question…

Paul: Well, actually, before we go there, let me get a little deeper on this because, I guess what I’m trying to pull out here — and tell me if I’m wrong — is that you’re really working solely to the benefit of the customer.

Ben: Yes. You’re absolutely right. And that’s what we should be doing.

Paul: And so that’s a unique role in this sort of ecosystem. Because if I go and download the plans, I don’t know what I didn’t know.

Ben: That’s right.

Paul: The minute I involve you, you expose me to everything I don’t know, if I need to. But you get me through the zoning board and all the different things and help assist with all that and bring in the right experts.

 


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